Privacy Policy

Sanomi handles sensitive health data. We take that responsibility seriously — your data is never sold and is used only to provide the service to you.

1. Information We Collect

Profile & health data

• Name, age, biological sex, and optionally: location, health conditions, goals
• Lab results and vital signs you enter (blood markers, weight, blood pressure, etc.)
• Health plans: food, supplements, medicines, and exercise logs

Device health data (optional)

• Steps, weight, heart rate, sleep, and blood pressure from Apple Health (iOS) or Health Connect (Android) — only when you grant permission
• Sanomi never writes data back to Apple Health or Health Connect

Lab report scans

• Scanned images are sent to our AI service for analysis and immediately discarded — we do not store lab images on our servers

Usage & analytics

• Anonymised feature usage events through our analytics provider (opt out in Settings → Privacy)
• Crash reports to help fix bugs — no health data included

Billing

• Handled entirely by the Apple App Store, Google Play, or our payment processor — we never see or store payment card details

2. How We Use Your Information

• To provide personalised health charts, AI insights, and health plans
• To send health data to our AI provider when you request an AI feature
• To sync your data across devices via our secure cloud database provider
• To maintain your usage quotas and subscription status
• To improve the app through anonymised analytics
• To respond to your support requests

3. AI Processing

When you use an AI feature, relevant portions of your health profile are sent to our AI provider to generate your response.

• Only the data needed for your specific request is sent
• Our AI provider processes your data solely to generate your response and does not use it to train AI models
• AI features are never triggered automatically — you always initiate them
• All AI transmissions use TLS encryption in transit

4. Data Storage & Security

• Your data is stored with our cloud database provider, with access controls so that only you can access your data
• Data held on your device is kept in encrypted storage
• All data is transmitted over encrypted connections (HTTPS/TLS)
• Secure authentication ensures only you can access your account

5. Data Sharing

We do not sell your personal data. We share data only with the following categories of service providers, strictly to operate the app:

• AI provider — health analysis (health data sent only when you request an AI feature)
• Cloud database provider — secure data storage and authentication
• Payment processor — subscription and purchase management (no health data shared)
• Analytics provider — anonymised usage analytics (no health data; opt-out available)

A current list of the specific service providers we use is available on request — contact support@sanomi.health.

6. Data Retention & Deletion

• Your data is retained for as long as your account is active
• When you delete your account (Account → Danger Zone → Delete my account), all data is permanently erased from our servers within 30 days
• Anonymised analytics data may be retained longer as it cannot be linked back to you

7. Your Rights

Depending on your location, you may have the right to: access, correct, delete, or export your data, and to object to certain processing. EU and UK residents have additional rights under GDPR / UK GDPR.

To exercise any of these rights, contact us at support@sanomi.health. We will respond within 30 days.

8. Children's Privacy

Sanomi is intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a child has provided us personal information, contact us immediately and we will delete it.

9. International Data Transfers

Our service providers may process data in the United States or other countries. Where required, we rely on standard contractual clauses or equivalent mechanisms to ensure adequate protection.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by email. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us